Privacy Policy - cleaning specialists

Privacy Policy for The Cleaning Firm

Effective Date: 25/11/2024

At The Cleaning Firm, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

We may collect the following types of personal information:

• Personal Details: Name, address, email address, and phone number.
• Payment Information: Billing address, payment card details, and transaction data for processing payments.
• Service Information: Details about the cleaning services you request, including property type and cleaning requirements.
• Technical Information: IP address, browser type, and website usage data to improve our website experience.

We use your personal information for the following purposes:

• To provide and manage our cleaning services.
• To communicate with you about bookings, payments, and updates.
• To process payments securely.
• To personalise and improve your experience on our website.
• To comply with legal obligations.

We will never sell your personal information. However, we may share your data with:

• Service Providers: Third-party companies who assist with payment processing or marketing services.
• Legal Authorities: If required to comply with legal obligations or enforce our terms.

We use industry-standard measures to protect your personal information from unauthorised access, loss, or disclosure.

Our website uses cookies to enhance your browsing experience. Cookies collect anonymous information about your preferences and usage. You can adjust your browser settings to manage cookies.

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data, subject to legal or contractual obligations.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: admin@thecleaningfirm.co.uk
• Phone: 
• Address: 5 Brayford Sq, Tower Hamlets, E1 0SG

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Thank you for trusting The Cleaning Firm with your personal information. We are committed to maintaining your privacy and delivering the highest quality service.